Terms and Conditions
These Terms and Conditions govern your use of yourpartydetails.com, including every subdomain, and any content available on or through it (the "Site"), as well as any order you place with us.
The Site is operated by IB Ventures FZC-LLC ("Your Party Details", "we", "us", "our").
By using the Site or placing an order, you accept these Terms and Conditions. If you do not accept them, please do not use the Site.
We may update these Terms and Conditions from time to time by posting a new version on this page. Changes take effect when posted. Your continued use of the Site after that counts as acceptance. We will not apply a change retroactively to an order you have already placed: your order is governed by the terms in force on the day you placed it.
1. Who can order
You must be at least 18 years old to place an order with us. By ordering, you confirm that you are.
2. Our intellectual property
All rights in the Site belong to us. That includes the photographs, illustrations, graphics, video, text, code, data and materials on it, the look and feel, the design and organisation of the Site, and the way the content is compiled, together with any copyright, trademark, database and other intellectual property rights in them.
This also covers our product designs. Every design in our shop was drawn by us or licensed for our use, and the designs themselves remain ours even after you have bought a product printed with one.
Using the Site does not give you ownership of anything you see on it.
3. What you may do
You may view the Site on your device and print or save single copies of pages for your own personal use. You may share links to our pages and our products freely, and we're glad when you do.
4. What you may not do
You may not copy, reproduce, republish, distribute, sell, licence, modify or create derivative works from any content on the Site, or use it commercially, without our written permission. In particular, you may not:
(a) copy our product designs, artwork or photographs for use on your own products or in your own shop;
(b) remove or alter any trademark, logo, watermark or copyright notice;
(c) scrape, spider or harvest data, email addresses or product listings from the Site by automated means;
(d) attempt to gain unauthorised access to our systems, or to anyone else's, through the Site;
(e) use the Site in a way intended to interrupt, damage, disable or overload it;
(f) impersonate any person or misrepresent your connection with anyone;
(g) use the Site in breach of any applicable law.
You may not frame the Site inside another website, or hotlink directly to images hosted by us so that they display on another site. If you link to us, please link to a full page. We may ask you to remove a link to the Site, and you agree to do so.
5. Trademarks
The trademarks, logos, service marks and trade names shown on the Site are ours, or belong to others who have permitted their use. Nothing on the Site grants you any licence or right to use them. Any trademark on the Site that is not ours remains the property of its owner.
6. Your artwork and personalisation details
Our products are personalised, so most orders include something you have given us: names, dates, wording, and sometimes a photograph or a logo you upload.
You keep ownership of everything you send us. By sending it, you give us permission to use it for the limited purpose of designing, proofing, producing and delivering your order, and to share it with our print partner for that purpose. That permission ends when your order is complete, except that we keep your design on file so you can reorder easily. Ask us at info@yourpartydetails.com and we'll delete it.
You are responsible for having the right to use what you send us. When you upload artwork you confirm that you own it or have permission to use it, and that printing it does not infringe anyone else's copyright, trademark or other rights. We do not check this and are not in a position to. If a claim is made about artwork you supplied, it is yours to resolve, and you agree to cover any cost we incur as a result. Our FAQ page explains this in plainer language.
Showing our work. We may photograph finished orders and use those photographs to show what we do, on our website, in our shop and on social media.
We're careful about what those photographs show. If your design includes a photograph of a child, we won't post it at all. We don't show surnames, and we don't show any other personal detail such as an address, a telephone number or a private message. If you would rather we didn't use your order in any way, tell us when you order or email us at info@yourpartydetails.com at any time, and we'll leave it out or take it down.
What we won't print. We may decline any order, at our discretion, including where the wording or artwork is unlawful, infringes someone's rights, or is abusive, obscene or hateful. If we decline an order we will tell you and refund you in full.
7. Orders, prices and payment
Placing an order. Your order is an offer to buy. A contract between us comes into being when we accept it, which is when we send you your order confirmation.
Your proof is the moment that counts. For personalised products, we send you a digital proof and print only what you have approved. Once you approve your proof, it goes to print exactly as shown, and you are responsible for the accuracy of the names, dates and wording on it. Please read it carefully. Our Shipping and Production Time page explains the process in full.
Prices. Prices are shown in US dollars and may change at any time, but a change will never affect an order we have already confirmed.
Errors. We try hard to keep the Site accurate, but if a price or product description is obviously wrong, we are not obliged to supply the product at the incorrect price. If we spot an error after you have ordered, we will contact you, explain what happened, and give you the choice of continuing at the correct price or cancelling for a full refund.
Payment. You agree to pay in full at the time of ordering, by card or another method we accept. Payments are processed by our payment provider. If a payment is reversed or fails after we have accepted your order, you agree to pay the amount due on demand.
Taxes and duties. Any import duties, taxes or customs handling charges are set by your own country, are not included in what you pay us, and are payable by you on receipt. Our Shipping and Production Time page has the detail.
Delivery, cancellation and returns. These are set out on our Shipping and Production Time, Cancellation Policy and Returns and Refunds pages. Those pages form part of these Terms and Conditions.
Large and corporate orders. Bulk and corporate orders are placed on these same terms, unless we agree something different with you in writing beforehand.
8. Product images, colors and variations
We photograph our products carefully, but screens differ, and printed ink on paper or plastic will never match a backlit screen exactly. Colors may also vary slightly between production runs, and printing on curved, folded or textured items involves a small margin of movement in the position of a design.
These variations are normal and are not defects. Our Returns and Refunds page explains what is and isn't covered.
9. Your information
Information you give us is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions. You are responsible for the accuracy of the information you give us, including your delivery address.
10. Other websites
The Site may link to websites we do not operate, and others may link to us. We have no responsibility for the content, products, services or accuracy of any other website, and a link is not an endorsement. If you rely on another website's content, you do so at your own risk.
11. Copyright complaints
We respect other people's intellectual property and expect the same from those who use the Site. If you believe something on the Site infringes your copyright, email us at info@yourpartydetails.com with:
- your name, address, telephone number and email address;
- a description of the work you say has been infringed;
- where on the Site the material appears;
- a statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law;
- a statement that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf;
- your signature, electronic or physical.
We will review any properly made complaint and remove material where appropriate.
12. Disclaimer
The Site is provided "as is" and "as available". We do not warrant that it will be uninterrupted, timely, secure or free of errors, that defects will be corrected, or that it will meet your requirements. To the fullest extent permitted by law, we exclude all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We take care to keep the information on the Site correct and up to date, and we may correct or change it at any time without notice. If you are dissatisfied with the Site, your remedy is to stop using it.
Nothing in this section affects the rights you have as a consumer under the law of the country where you live, and nothing in these Terms and Conditions excludes our liability for death or personal injury caused by our negligence, or for fraud.
13. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, special, incidental, consequential, exemplary or punitive damages arising from your use of, or inability to use, the Site or our products, including lost business or lost profit, even if we have been advised that such damages are possible.
Our total liability to you, for everything arising out of these Terms and Conditions or your use of the Site, will not exceed the amount you paid us for the order in question.
Some jurisdictions do not allow these limitations, so some of them may not apply to you. Again, nothing here affects your rights as a consumer under the law of the country where you live.
14. Indemnity
You agree to indemnify us, and our directors, officers, employees and agents, against any claim, liability, cost or expense, including reasonable legal fees, arising from your use of the Site, from artwork or content you supply to us, or from your breach of these Terms and Conditions or of the law. We may assume the defence of any such claim at our own expense, and you agree to cooperate with us if we do.
15. Governing law and disputes
These Terms and Conditions, and any dispute arising from them or from your use of the Site, are governed by the laws of the United Arab Emirates, and the courts of the United Arab Emirates have exclusive jurisdiction.
If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the country in which you live, and you may also bring proceedings in the courts of that country.
16. General
If we do not enforce a right under these Terms and Conditions, that is not a waiver of it.
If any provision is found to be invalid or unenforceable, the rest remains in full force, and the invalid provision will be read so far as possible to give effect to what was intended.
These Terms and Conditions, together with our Privacy Policy, Shipping and Production Time page, Cancellation Policy and Returns and Refunds page, make up the whole agreement between us about your use of the Site and your order.
17. Contact
IB Ventures FZC-LLC
Coworking Space, Business Center
Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: info@yourpartydetails.com